top of page

RESIDENTIAL AGED CARE FACILITIES (RACF)

Medication management in residential aged care has become increasingly complex and high risk and requires robust clinical governance. It is essential that aged care staff and management are supported by safe, effective and efficient medication management systems.

 

Metropolitan Pharmacy Services (MPS) provides a sustainable medication management solution which is specifically tailored, implemented and maintained to achieve the best outcomes for RACF customers.

 

MPS aims to treat its customers with honesty, fairness and integrity and to achieve a consistent, sustainable level of service which enhances the customer experience, 

 

 

MPS is committed to the principles of collaboration.  We look forward to working with your staff and other health service providers to achieve mutually agreed upon goals and outcomes.

 

MPS uses the latest technology to ensure accurate and efficient packing of Webstercare's medication management systems. We have consistently invested in staff and infrastructure, including hardware and software.

 

We are confident we have the capacity to comfortably support future growth at RACFs and have implemented processes that will enable MPS to provide an accurate, efficient and timely medication supply service across Australia.

AGED CARE SERVICES

The pharmacy services provided by MPS are in accordance with the provisions of the Privacy Act 1988 and relevant Principles of the Aged Care Act 1997.

 

MPS carries a full range of pharmaceuticals, vitamins and nutritional medicines to maintain the health and wellbeing of residents of RACFs. This includes:

 

  • Regular daily deliveries, six days a week (Monday to Saturday)

  • Access to a pharmacist 24 hours a day, 7 days a week

  • Continuing education to facility staff and residents

  • Emergency medication deliveries

  • Competitive pricing policy across all pharmaceutical and non-pharmaceutical products

  • Implementation of new technologies to improve accuracy, efficiencies and productivity such as the MedsPro® System, MedSig® electronic signing, MedsComm® Connect and RxMedChartâ„¢

  • Quarterly on-site medication chart audits and supply of new charts

  • Printed medication charts and signing sheets

  • Prescription management with facility prescribers

  • Pharmacist attendance and participation at MAC meetings 

  • Incident reporting 

  • Medicines education and information for staff and residents

  • Regular meetings with RACF management

 

MPS constantly reviews its policies and procedures and has close working relationships with associated companies, Webstercare and Meditrax. These relationships enable MPS to provide the best possible care for all customers, whether they come to us through the front door or receive medications and care through the MPS Residential Aged Care pharmacy services.

PRODUCTS

All packing services are prepared using the Webstercare MedsPro® or MedsPro Robot automated packing systems to ensure the accuracy of your medication management system.

Webstercare.png
bottom of page